Rein-Tech Solutions handles all things IT: networks, business support, and security, alongside the computer and phone sales, repairs, and software you already know us for in store.
Beyond the shop counter, we plan, set up, and support the IT that keeps you running.
Design, install, and secure wired and wireless networks for homes, offices, and shops.
Ongoing helpdesk support, hardware planning, and advice to keep your systems running well.
Backup systems, antivirus, and basic cybersecurity hygiene for personal and business devices.
New office rollouts — workstations, printers, software licensing, and point-of-sale systems.
Scheduled maintenance and monitoring so small issues get caught before they become downtime.
OS setup, migrations, and business software configuration, done on-site or in the shop.
Camera supply, installation, and setup for homes and businesses, with remote viewing and ongoing monitoring.
Perimeter electric fencing for homes and compounds, installed and wired to local safety standards.
New and quality pre-owned hardware, plus the software to run it — in store and online. Refurbished laptops carry a 3-month warranty, new laptops a 1-year warranty.
Last updated: 10 October 2026
This notice explains what personal information Rein-Tech Solutions ("we", "us") collects through this website and in our shop, how we use it, and the choices you have. Our contact details are in the Visit / Contact section of this website.
We do not run advertising or analytics trackers on this website. It loads fonts and an embedded map from Google, which may receive your IP address and set its own cookies.
We use your information to carry out and track repairs, contact you about your device, arrange appointments, answer enquiries and orders, honour warranties, and keep the business records we need. We do not sell your personal information.
Repair records can only be read by our authorised staff after they sign in. We also rely on service providers to run this website: Netlify (website hosting), Supabase (the database that holds repair records and staff sign-ins), Google (map and fonts) and WhatsApp (messages). They process information only to provide those services. We may also share information where the law requires it.
Our hosting and database providers may store data on servers outside Kenya.
Only for as long as we need it for the purposes above, including warranty periods and our record-keeping duties.
You can ask us what personal information we hold about you, ask us to correct it, ask us to delete it where we are allowed to, or object to how we use it. Contact us using the details in the Visit / Contact section and we will respond. You also have the right to complain to Kenya's Office of the Data Protection Commissioner.
We may update this notice from time to time. The date at the top shows when it was last changed.
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Bring your device in, or ship it to us — most jobs are diagnosed the same day.
Bring your computer or phone to the shop, or send it to us with a note on the issue.
We check the device and call you with a fixed price before any work starts.
Most screen, battery, and software issues are turned around within 1–2 business days.
Collect it in store, or we can arrange delivery back to you.
Prices below are minimum prices — the final quote varies depending on the device, model, and extent of the damage.
Diagnosis is free if you go ahead with the repair. If you decide not to proceed after we've diagnosed the fault, a diagnosis fee applies: KES 1,000 for laptops and other major devices, and KES 500 for phones.
In-shop consultations or on-site work (networking, CCTV, electric fencing) — by appointment. Reach out to us to confirm whether tomorrow is open or fully scheduled.
Enter your ticket number (like RT-4F7K2Q) or the phone number you left with us to see where your repair is at.
Prefer to talk? Call or WhatsApp us on +254 723 309532.
Drop by the shop, or get in touch to book a repair or ask about stock.
What people say after shopping or getting a repair done with us.
Manage the products shown on this site and update your shop's contact details.
No account yet? Create one
Add, edit, and organize products in their own page, sorted alphabetically within each category.
Open a ticket when a device is booked in, update its status as the work progresses, and send the ticket number to the customer on WhatsApp. Customers can look their ticket up on the website.
Repair ticket tracking, live reviews, appointment requests, and the weekly report aren't in this first version — they'll come back in Phase 4.